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Webinar: The future of restaurant technology: Fast, frictionless, but still personal

National Restaurant Association Webinar

Monday, November 16, 2026
1:00 PM - 2:00 PM (EST)

Event Details

Join the National Restaurant Association for a lively discussion on reducing or removing “bad friction,” the clunky tools, avoidable delays, and back-of-house missteps that slow service and frustrate your guests.

This webinar, inspired by their upcoming paper, Research Insight: The Future of Restaurant Technology, will show how technology can create stronger operations and memorable hospitality.

Chad Moutray, the Association’s vice president of research, will moderate. Devynne Floyd, director of digital ordering sales for DoorDash, and Susan Carroll-Boser, White Castle’s chief information officer, will serve as panelists.

Register now